Content Takedown Policy

CONTENT TAKEDOWN POLICY

(GLIMZNOW) aims to support Creators from across jurisdictions and cater to a wide variety of audience while prioritizing user safety and compliance with legal standards. We aim to make (GLIMZNOW) a safer community by employing robust content technological tools to ensure that all Content meets the legal requirements and the Content Guidelines Policy (accessible here at Content Guidelines Policy), preventing any harmful or violating material from being published or distributed.

If you come across any Content that violates the Applicable Laws and/ or our Content Guidelines Policy accessible here at Content Guideline Policy, you can report such Content or submit a complaint to us in accordance with procedure set out under this Content Takedown Policy (“Policy”). We will consider legal removal requests or complaints where we have been notified by you of such violating Content as per this Policy.

1. GENERAL

1.1. This Policy applies to all users, Creators, and third parties who engage with or contribute on (GLIMZNOW), including text, images, videos, audio, and any other digital materials.

1.2. 1.2. All capitalised terms used in this Policy shall have the meanings ascribed to them in the Content Creator Agreement (accessible here at Creator Agreement). Please note that this Policy may be updated periodically, and we reserve the right to make such changes. Every time you access (GLIMZNOW), please check this Policy, Content Guidelines Policy and the Content Creator Agreement to ensure that you understand the Policy and restrictions that may apply at that time.

1.3. We may enforce this Policy using a combination of human reviewers and AI tools and apply them to everyone equally, regardless of the Creator’s background, political viewpoint, position or affiliation.

2. GROUNDS FOR TAKEDOWN

2.1. 2.1. Content may be removed if it violates any category outlined in the Content Guidelines Policy (accessible here at Content Guidelines Policy).We may deploy technological systems to automatically identify and remove prohibited Content, as well as detect and prevent the re-upload of Content that has previously been reviewed and determined to violate our Content Guidelines Policy. However, we encourage you to report any Content that you believe violates your rights or privacy or the Applicable Laws.

2.2. We will respond to any takedown requests or reports in relation to Content on, inter alia, the following legal grounds:

2.2.1. Infringing Content: Content that infringes upon your intellectual property rights, or belongs to others, including copyright, trademark, patent, privacy, publicity, or other proprietary rights. This includes, but is not limited to, literary, musical, dramatic, artistic, sound recordings, and cinematographic works.

2.2.2. Defamatory Content: Content that contains false or defamatory statements to harm your reputation or dignity.

2.2.3. Content violating Privacy: Content that impersonates you or others, misuses personal data, or shares personal or intimate photos, videos, or information without express consent. This includes any Content that invades privacy, reveals sensitive personal data (e.g., contact details, financial or health information, government IDs, or intimate media), or threatens to disclose such information.

2.2.4. Misinformation: Content that is knowingly misleading, false, fraudulent representations, or deliberately fabricated. This includes hoaxes, fake propaganda, exaggerated news, or any Content aimed at misleading users or damaging someone's reputation, manipulates media (text, audio, or video) to harm individuals, disrupt electoral or civic processes, defraud others, or incite division among groups based on religion, race, gender, or other characteristics, using manipulated media, such as AI-generated deep-fakes or falsified material, that appears authentic but is false, deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.

2.2.5. Counterfeit Products: Content promoting or selling counterfeit goods which may contain a trademark or logo that is identical to or substantially indistinguishable from the trademark of another in an attempt to pass itself off as a genuine product of the brand owner.

3. TAKEDOWN PROCESS; REQUEST FOR TAKEDOWN

3.1. If you believe that any Content on (GLIMZNOW) violates this Policy or the Content Guidelines Policy, you may submit a takedown request as follows:

Email us at  Contact@glimznow.com, or use the “Report” option to notify us of Content or activity violating the Content Guidelines. We may review and take appropriate action, including Content removal.

3.2. To help us review and address your takedown request promptly and effectively, we strongly encourage you to include as much specific and relevant details as possible when submitting your request. Your request must, at a minimum, include the following information, inter alia:

(a) clear identification of the Content (URL or description)/ timestamp;

(b) specific reason for the takedown request (e.g., copyright infringement, Content Guidelines, Applicable Law violation, etc.);

(c) concise explanation of how the Content affects you or others; and

(d) Date of viewing of Content.

3.3. We take into account local legal considerations in our takedown or removal process, and in some cases, we require a court order. For us to be able to process a takedown request, the claim needs to be specific and strongly supported. For instance, in case you feel any Content has violated your privacy, your request must substantiate in detail the reasons and wherever available, must be supported with evidence. If you have a court order against any Content, we encourage you to attach a copy of the court order for our examination and evaluation. The more specific your request is, the better equipped we will be to review and take appropriate action on your request.

3.4. You agree and understand that in certain circumstances there may be legal exceptions for the uploaded Content (such as freedom of speech or fair use). In such cases, we may contact you to consider such exceptions before proceeding with your request or demand further details from you in relation to your request.

3.5. If the request is valid, the content will be removed, and appropriate action will be taken, such as notifying the Creator or restricting the Creator's account. We may notify the relevant Creator with the reasons for the removal.

4. GRIEVANCE REDRESSAL

4.1.  (GLIMZNOW PVT LTD) has a Grievance Officer to address your concerns relating to the takedown process. Please note the Grievance Officer is the contact point for handling your grievances and acts as the nodal point for interaction between you and the authorities. If you have any grievances in connection with this Policy or the handling of your takedown request (including in respect of display of age ratings, title descriptions or synopses, content advisories or tags), you may escalate your request by submitting a grievance along with the reference number allotted to your takedown request. You can contact the Grievance Officer on the following details:

Name - Mr. Raghav Sarda

Email - Contact@glimznow.com

Grievance may also be shared to the Grievance Officer in writing at the following address: (GLIMZNOW PVT LTD) ( F-404, Bajrang Bali Tower, Vidhyadhar Nagar, Jaipur, Jaipur, Rajasthan, India, 302039.)

4.2. We will acknowledge your grievance within forty-eight (48) hours of receiving the same. We shall process your grievance and appropriately respond within fifteen (15) days from the date of receipt of grievance or as per the timelines prescribed under Applicable Laws